How to access DELWP documents under FOI
You can request access to documents held by DELWP by writing to the FOI Unit and including payment of the $27.90 application fee.
- You can submit a request electronically via FOI Online.
- You can email your request to: email@example.com. We will send you an application fee payment form to pay via BPAY or at the post office.
- You can write a letter, or download the application form (below) and send it to:
DELWP FOI Application form PDF, 139.9 KB
FOI & Privacy Unit
Department of Environment, Land, Water and Planning
PO Box 500
EAST MELBOURNE VIC 8002
Fees and charges
- A $27.90 application fee must paid with the request. This fixed cost is non-refundable.
- If payment of the fee would cause you hardship, you can ask for it to be waived by providing evidence such as a photocopy of your current health care card.
- Further charges may be payable for time spent searching for documents (1.5 fee units/$20.90 per hour), and photocopying (20c per black and white page).
- You will be advised if these charges are going to be more than $50 and asked to pay a deposit if you want to continue with your request.
What types of documents are held by DELWP?
DELWP has prepared information statements under Part II of the FOI Act. These statements provide an overview of the types of documents held by DELWP and how you can access the information you may require.
Accessing DELWP document [link to document ABT031A]
Contact the DELWP FOI Unit by telephone on 9637 8186 or by email at firstname.lastname@example.org.
Making a request
- If you ask for documents on behalf of another person about their personal affairs, we may ask you for a signed authority from that person.
- If you ask for documents about your personal affairs, we may ask you to provide proof of your identity.
- You need to clearly describe the documents you want so that we can locate them. Avoid phrases like "all documents about…" a topic.
- Please include a timeframe for your request.
How we respond
- We aim to provide the cheapest and easiest form of access to documents. We may refer you to the wide range of information available to the public on the Internet and at our Customer Service Centre if the information sought is in the public domain.
- If your request is not clear or is too general we may ask you to amend it so that it is clear or describes specific documents or a specific timeframe.
- We will give you a decision about your request as soon as possible, and no later than 45 days after it is received or after it is clarified, or after a deposit it paid.
- If we decide not to release some or all of the documents you want, we will give you reasons and tell you how to appeal.
- We may suggest that you send your application to another agency, or transfer your request as appropriate.